Conservatory Interpretive Docent
Function: Play an important role interacting with visitors as they move throughout the conservatory. You will promote Longwood Gardens and share behind the scenes facts and helpful information with some of the nicest people – our Longwood Gardens' visitors.
Duties and Responsibilities:
- Meet and greet visitors throughout the conservatory with a smile
- Assess which guests would welcome more extended interaction
- Ask and answer questions and promote Longwood Gardens
- Share your knowledge of Longwood Gardens and its history with visitors
- Share specific plant/ conservatory knowledge you’ve learned
- Suggest further activities such as special events, fountain shows, future visits
- Ask questions of appropriate staff to increase your knowledge when you need more information
- Use different display materials to help you interact with our visitors
Requirements/Expectations:
- Interest in interacting with people and providing great customer service
- An enthusiastic and positive attitude
- Enjoy interacting with many different types and ages of people
- Have strong verbal skills and feel comfortable answering questions about the conservatory display and Longwood Gardens
- Interest in working with staff to increase the visitors’ enjoyment of their visit.
- Follow Longwood Gardens policies, procedures, and standards
- Attend regular training sessions to learn more about different conservatory areas including the waterlily pools and orchid room from Longwood staff
- Attend training sessions on visitor interaction
Time Required:
